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Promo/Group/Direct bill creation

Anna Korsak
Updated
 

RevRaise Access Level Required for This Function: Client Admin or Above

Your access level is indicated in the lower-left corner of the RevRaise Admin Panel.  User Permission Level.png

 

Search for Hotel

  1. From the Hotels menu, search for the desired property.
  2. Press Enter on the keyboard or click Filter.
  3. Click the hotel name from the results.

Search for Hotel_For All Articles.png

 

Steps to Create Direct Bill Codes

1. Click the Group/Promo/Direct Bill menu Steps 1 and 2.png

2. Click +Add new located on the right side of the top menu bar.

Group/Promo/Direct Bill text editing

Keep in mind that if you would like to change the text for Group/Promo/Direct Bill code you need to perform these changes for several foreign languages, for example English and German as on the screenshot below.

 

mceclip1.png

 

Steps to Customize Group/Promo Codes

1. Click the Group/Promo/Direct Bill menu Steps 1 and 2.png

2. Click +Add new located on the right side of the top menu bar

3. Select the Code Type from the drop-down menu

 Step 3.png

4. Provide the Code

 Steps 4-7.png

5. Click Choose file to upload a Logo Image, if desired

6. Insert in the Text field the message to will display with the code

7. To save changes, make a selection*:

Click Update to save the settings and remain on this screen

Click Update and close to save and exit this screen.

Click Delete

*If you wish to discard changes, navigate away from this tab (by clicking any other tab or menu item) before clicking Update. Once you click Update, the customized group/promo code will be saved. 

 

Check for Updates on Booking Engine

Visit the client-facing Booking Engine URL to ensure changes display correctly. 

If changes made in RevRaise do not display correctly on the Booking Engine, follow the steps in this article to clear the cache and refresh the site. 

 

For Additional Support

Click here to complete the Support Request Form*. 

  1. Your email address—a support agent will reply via email.
  2. Subject—Provide the property name and issue title.
  3. Description—describe the issue in detail.
  4. Priority—accurately* indicate the level of the request (low, normal, high or urgent). *Selecting the correct priority level ensures the request is routed to the correct agent.
  5. My request is for the following— indicate the request is for Booking Engine (RevRaise).
  6. Attachments (if applicable)—attach relevant docs/images.
  7. Click Submit.

Zendesk will generate a ticket number. To check the status of the ticket, click here and enter the ticket number in the Search field on the left side of the screen.

 

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