Adjust RevRaise Account Role and/or Permissions

To change or request additional permissions in RevRaise, follow the steps in the For Additional Support section of this article. In the Description section of the form, provide specific details for the function you're unable to access—or which function you'd like to remove—so the agent can grant or restrict the correct permissions. 

For Additional Support

Click here to complete the Support Request Form*. 

1. Your email address—a support agent will reply via email.
2. Subject—Provide the property name and issue title.
3. Description—describe the issue in detail.
4. Priority—accurately* indicate the level of the request (low, normal, high or urgent). *Selecting the correct priority level ensures the request is routed to the correct agent.
5. My request is for the following— indicate the request is for Booking Engine (RevRaise).
6. Attachments (if applicable)—attach relevant docs/images.
7. Click Submit.

Zendesk will generate a ticket number. To check the status of the ticket, click here and enter the ticket number in the Search field on the left side of the screen.