Request a RevRaise Password Reset

Follow the steps in this article to complete the Support Request Form to obtain a password reset. 

Steps to Request a Password Reset

Click here to complete the Support Request Form*. 

1. Name—provide the full name of the person completing the form (could be different than the person requiring password assistance).
2. Property Name—provide the name of the property.
3. Contact Phone—provide a phone number for the contact person. 
4. Contact Email—a support agent will reply to this email.
5. Would you like anyone else copied in on your request?—list email addresses to receive a copy of the request (separate email addresses with commas).
6. This is a Priority Level—select Lower Priority for password resets. Note: priority assignment does not dictate processing speed. Selecting an accurate priority level ensures the ticket is assigned to the correct department to quickly address the issue. 
7. My request is for the following—select Password Request / Reset.
8. My request is for—select Password Reset.
9. Name—provide the full name of the person whose account requires the password reset.
10. Email for password reset—provide the email address for the person whose account requires the password reset.
11. Click Submit Form.

Zendesk will generate a ticket number. To check the status of the ticket, click here and enter the ticket number in the Search field on the left side of the screen.

*Available to Client Admin-level users and above, only.