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Enable Special Rate Filters on Booking Engine Steps 1 and 2

Anna Korsak
Updated

 

Follow the steps in this article to create special rates that map to specific Rate Plan Codes in Synxis. For example:

GOVT: Government and Military

AARP: Senior Discount

AAA:AAA / CAA (Member rates)

 

RevRaise Access Level Required for This Function: Theme editor

Your access level is indicated in the lower-left corner of the RevRaise Admin Panel. 

 

Search for Hotel

  1. From the Hotels menu, search for the desired property.
  2. Press Enter on the keyboard or click Filter.
  3. Click the hotel name from the results.

Search for Hotel_1.png

 

Steps to Create Special Rate Filters

1. Before creating a rate filter in RevRaise, you must first create the special rate in Synxis. 

  
2. From the Theme menu, click the Features tab Step 2.png
3. Scroll down to Special Rates and click the + sign on the right side of the menu bar. Step 3.png

4. Using the checkboxes, select the desired settings for Special Rates:

Enable — Display the rate (on=yes)

Hide on dates step — Checked box means rate will not appear on this step. 

Enable Filter Rate Plan Mode — Check this box to include in the special rates list in Synxis. Visible to guests. 

Show Selected Special Rate Title — Check this box so guests can see the rate title.

 

 Step 4.png

5. Enter the special rate in the Special rates configuration freeform text box. This example provides guidance for formatting:

You are programming a special rate for First Responders with the code RSPND. Type the code, a colon (:) with no spaces and the description. 

RSPND:First Responders

6. Click Update to save. 

 Step 5.png

7. Assign rate details in Synxis. Screenshots below. 

  
 
 
 

 

Please find the guide below how to map rates to the rate plan on property and chain levels. You need to set a code and name for the filter and select existing rates from the list:

 

Please provide the rate plan codes to AZDS support specialist so that this feature could be enabled in RevRaise admin panel as per below:

 

Check for Updates on Booking Engine

Visit the client-facing Booking Engine URL to ensure changes display correctly. 

If changes made in RevRaise do not display correctly on the Booking Engine, follow the steps in this article to clear the cache and refresh the site. 

 

For Additional Support

Click here to complete the Support Request Form*. 

  1. Your email address—a support agent will reply via email.
  2. Subject—Provide the property name and issue title.
  3. Description—describe the issue in detail.
  4. Priority—accurately* indicate the level of the request (low, normal, high or urgent). *Selecting the correct priority level ensures the request is routed to the correct agent.
  5. My request is for the following— indicate the request is for Booking Engine (RevRaise).
  6. Attachments (if applicable)—attach relevant docs/images.
  7. Click Submit.

Zendesk will generate a ticket number. To check the status of the ticket, click here and enter the ticket number in the Search field on the left side of the screen.

 

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