Configuring multi-room/itinerary booking is all handled through SynXis. You must first reach out to your SynXis representative to activate multi-room/itinerary booking at the chain code and hotel code levels. Once that has been completed and the functionality is activated on SynXis, it will automatically become available on RevRaise.
Sabre multi room settings
RevRaise Customization
To enable multi room booking feature and set up rooms maximum, you need to have Hotel Editor role in RevRaise admin panel. Go to Hotel - Multi room settings:
How to check updates on Booking Engine User Interface
Go to step 2 BE, on the right side under dates you will ‘'add another room’' button:
For Additional Support
Click here to complete the Support Request Form*.
- Your email address—a support agent will reply via email.
- Subject—Provide the property name and issue title.
- Description—describe the issue in detail.
- Priority—accurately* indicate the level of the request (low, normal, high or urgent). *Selecting the correct priority level ensures the request is routed to the correct agent.
- My request is for the following— indicate the request is for Booking Engine (RevRaise).
- Attachments (if applicable)—attach relevant docs/images.
- Click Submit.
Zendesk will generate a ticket number. To check the status of the ticket, click here and enter the ticket number in the Search field on the left side of the screen.