Request a New RevRaise Account in RevRaise admin panel

Follow the steps in this article to complete the Support Request Form to obtain a new RevRaise account. 

Steps to Request a New RevRaise Account

Click here and complete the Support Request Form*. 

1. Name—provide the full name of the person completing the form (could be different than the person requiring password assistance).
2. Property Name—provide the name of the property.
3. Contact Phone—provide a phone number for the contact person. 
4. Contact Email—a support agent will reply to this email.
5. Would you like anyone else copied in on your request?—list email addresses to receive a copy of the request (separate email addresses with commas).
6. This is a Priority Level—select Lower Priority for new accounts. Note: priority assignment does not dictate processing speed. Selecting an accurate priority level ensures the ticket is assigned to the correct department to quickly address the issue. 
7. My request is for the following—select Password Request / Reset.
8. My request is for—select New Account.
9. Name—provide the full name of the new account holder.
10. Email for new account—provide the email address for the new account holder.
11. What hotel(s) are you requesting access to?—list the hotels to which the new account holder requires access.
12. Click Submit Form.

Zendesk will generate a ticket number. To check the status of the ticket, click here and enter the ticket number in the Search field on the left side of the screen.

*Available to Client Admin-level users and above, only.

Steps to Request a New RevRaise Account

The support team will assign the account and provide a temporary password. The system will require a password change at first login. For help generating a new password, click here.